Security is important to us at TIMOCOM – and that also applies to your data and interactions on the Marketplace. To ensure you are always on the safe side, we have a few effective tips for you:
🔒 Always log in via the official site:
https://my.timocom.com. It’s best to save it directly to your favourites.
🔑 Create a strong password and keep it secret!
Change your password regularly. It should be long and unique – and never share it with anyone.
📞 Beware of requests for login details
TIMOCOM employees will never ask you for login details or verification codes – neither by phone nor by email.
💬 Use the TIMOCOM Messenger for secure communication
Emails pose potential security risks. Use the TIMOCOM Messenger for secure, fast and direct communication.
📦 Confirm transactions directly within the Marketplace
Assign freight directly via the TIMOCOM Marketplace and require acceptance. This ensures reliable protection against fraud and misunderstandings.
⭐ Rate business partners for more trust and transparency
Your rating after a transport has been completed helps make the Marketplace more secure.
🚫 Prevent subcontracting of freight
With TIMOCOM Live shipment Tracking you keep an eye on your transports and make unwanted subcontracting more difficult.
📧 Received a transport request by email?
Use the Marketplace’s company search to verify that the sender is a TIMOCOM member.
🕵️ Spotted something suspicious?
Contact us directly.
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